If your country is not in the custom options of shipment, please contact us directly for support.
if you have any question. please contact us. or you can Visit our website. The website address: http://www.aun-projector.com
AUN – BRAND OFFER
Built in WIFI, no need internet Wire. Lets share with friends
Support DLAN, Miracast, Alirplay
Support sync with phone and computer through WIFI.
AUN Original Storage Bag
Make home as theater where can watch large screen movie with family is our vision.
Colorful and Bright.
All Brand New Flawless White Color
My Projector, My Way.
New Fashion, Follow Your Heart.
About Our Vocation: At AUN, our vision is to become the premier online projector seller by providing an unparalleled selection of the very best projector and accessories, an unbeatable shopping experience, prompt shipping and exceptional customer service that exceeds expectations.
About Test: All products will be fully tested before shipment. We will ensure normal power on/off, clear video sound, normal color brightness, clear picture without blotch, effective USB etc. pots, and functional remote control for you.
1. Original product price will be printed on the invoice/bill except customers’ special request (Please contact us).
2. Tax is a complex issue, because it depends what country you are receiving the goods into. Some countries are easy to import into and have few restrictions and no taxes. Other countries are extremely restrictive and have high taxes. You can research what the law and practices are in your country.
3. Sometimes you may need to provide information to your local Customs office about the shipment you are receiving. Sometimes they will need you to provide an invoice matching the invoice that accompanies the goods. In these cases please contact us immediately and we will provide you with a PDF of the shipping invoice.
4. If, for any reason, the products cannot be delivered to you due to a Customs problem, we will discuss with you case by case about how best to handle the issue(s).
About Delivery: Please unpack your parcel in presence of post officer before sign for it. Official damage proof document should be requested for damaged or stolen empty parcel.
About PO Box Addresses: DHL/FedEx and other commercial express are unable to deliver items to APO or PO BOX addresses. If you truly need to ship the package to a PO BOX then you may need to please select Common Post Shipping and only order items that weigh 2kg or less. For heavier items, you will need to select an alternate address. We strongly recommend that you provide a physical address to facilitate order delivery.
About Remote Areas: DHL/FedEx might in some cases apply a nominal "remote area charge". This is very rare but can happen when your delivery address is too far from the main logistics centers.
If your address is located in a remote area for the courier of your choice, we will contact you to discuss the issue. You will need to pay an extra $30 to cover the remote shipping fees from FedEx or DHL. However, if you do not want to pay any additional fees, we would suggest that you ship your order with EMS (Standard Shipping) or Common Post Shipping.
About Quality: All products have been under strictly inspection. We promise perfect appearance and perfect function when we send it out. Please contact us directly if you have any problem with products received. Meanwhile, we promise that our products have a high cost performance. The quality is best comparing to the price. Please compare $50 products with $500 products. High performance and more expensive projectors would be highly recommended if buyer has particularly high requirements.
If the parcel without manual, contact us with your order number. Explain whether there was a missing manual, or what aspect of the product’s function you need help with. Currently we only offer English manuals for all our products.
1. The lubricating oil in heat dissipation fan will be coagulated after projector turn off for while. The fan can have louder noise when we just turn it on. When the lubricating oil release the solidification, the noise will be lower.
2. Also, noise we can hear from projector come from 2 hardware. The first is color wheel. The rotate speed of color wheel is around 6000 revolutions per minute. The smaller of projector, the louder noise it could have. The situation is common for all projectors.
3. The second hardware is projector fan. The objection of fan is ventilation and heat dissipation. As projector apply intelligent fan control system. Fan will adjust revolution speed according to the temperature tested by thermistor. The higher speed may cause louder noise which intends to dissipate heat. Then it can protect projector and the lamp. If no more noise about fan, that’s because the fan aging. Then you can consider to change a new fan. Or no protection for projector lamp or other hardware. Change a lower power fan to reduce brightness and heat dissipation is an optional method but not recommended by us.
About Lens: Little dust may get into projector from the exhaust port during transportation. This is a phenomenon may happen which is not the quality problem of the machine itself. Non-dust cloth wipe the lens may help. Ethyl alcohol is prohibited to use in this occasion.
About Enquiry & Support: Please feel free to contact us about products or shipment at whatsapp: +86 18520322290 Jessica.
About Feedback: We regard customers as our friends. We hope our products can satisfy you. We are trying our best to make you happy. Please do not forget to leave us 5-Star feedback. Cheers.